How to Book, Reschedule, Cancel your Appointment

Self-Service Tips

Our Clinic has unique self-service opportunities for our clients to book, reschedule, cancel their appointments (according to the cancellation policy). To Do It Yourself, please follow the easy steps, showing on this page.

Step-by-step instructions

Our Clinic has great functionality and encourages the clients to use Self-Service tools, which are greatly simplified and safe the time and straightforward.

To Book your appointment please follow the booking link: https://manualosteopathymanitobarehabilitationclinic.clinicsense.com/book/

Follow by easy, intuitive steps in there, choosing the options you need:

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1. Follow the booking link

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2. Choose the service you want

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3. Verify the service with the price

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4. Check the date and time available

If there is no any dates available, it means that everything is booked and you should scroll further until the first available date

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5. Choose available date and time you want

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6. There would be two options: - Returning Client and - New Client

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7. If you are a New Client, please follow these steps

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8. If you are Returning Client, please verify yourself with your email and name and follow steps

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9. There could be few Clients with the same email (example: husband and wife). The name verification will help to identify the right person.

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10. After all the steps your appointment will be considered requested

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11. After you requested your appointment, you will receive "pending appointment" email from our Clinic

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12. When the Clinic aproves your appointment, you will receive the "Confirmation appointment" email. Your appointment now is booked.

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13. After all, it is highly recommended to choose the option "Add to calendar". Additionally, the Clinic will send few reminders prior to the appointment to help our clients

Although, please remember, it is responsibility of the client to keep in mind the date of appointment and to attend the appointment. Be advised that there are Clinic policy, including cancellation policy which is mandatory for every client.

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14. Please choose the option (blue button) to "COMPLETE INTAKE FORM" if you are a new client or you didnt updated your intake form longer than 1 year.

It is mandatory to complete and electronically sign the intake form prior to the appointment. Also it is mandatory to update your intake form each year. If the intake form is not completed prior to the appointment, it would be the first thing the practitioner will help to the client with during the appointment time.

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15. You can cancel or reschedule your appointment by yourself (according to the cancellation policy).

If you want to cancel or reschedule your appointment, when the easiest way is to do it by yourself. You dont need to contact Clinic for that. Just refer to your Confirmation appointment email and follow the steps. Be advised that you cant cancel or reschedule your appointment later than 48 hours before appointment. It would be considered as late cancellation and would be a matter of due to payment of 100% service fee.

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16. Sometimes Clients want a reminder about full list of upcoming appointments. Again, the easiest way is to Do It Yourself

Refer to your Confirmation appointment email, scroll the whole way down, and you will see the list of the upcoming appointments at the bottom with the dates and times.

Natural Health Holistic Rehabilitation Clinic "Valeology"

Dmitry Vasilyev, Osteopathic Manual Practitioner, DOMP, RMT

By appointment only

How to Book, Reschedule, Cancel your Appointment

Step-by-step instructions

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