How to find an invoice, and receipt after the clinic software update.

Self-Service Tips

Dear clients. After the clinic software updates, looks like the way you access your invoice, and receipt has a little bit changed and some clients are feeling the different kinds of challenges accessing it. I decided to went through the whole process myself and create some kind of helpful tutorial for the clients to make that process comfortable again. Please see the information below.

Step-by-step instructions

In order to find your invoice or receipt you should go to your email and:

- Check your inbox and SPAM folder

The email your search should have a sender name "An invoice (or receipt) from Natural Health Holistic Rehabilitation Clinic "Valeology"

After you opened this email, you should choose "View Invoice (or receipt)"

Important: When you just have chosen this "View Invoice" your invoice could be already automatically downloaded to your files, or you would be offered to Download this file (depending on the model or system of your device)

In order to find the downloaded invoice (receipt) please follow to your File Manager, next to your Downloads folder, choose the last downloaded file, and open it. It should be your Invoice (receipt).

Here are the screenshots of the whole process:

WhatsApp Image 2022-08-23 at 11.03.29 (3).jpeg

1. Go to your email and check folders: Inbox, and Spam

WhatsApp Image 2022-08-23 at 11.03.29 (2).jpeg

2. The email you need should have a name: "An invoice (or receipt) from Natural Health Holistic Rehabilitation Clinic "Valeology"

WhatsApp Image 2022-08-23 at 11.03.29 (1).jpeg

3. Open this email and choose "View Invoice (or receipt)" option.

WhatsApp Image 2022-08-23 at 11.03.29.jpeg

4. It is important to know, that when you just chose the "View invoice" option the file you needed maybe already downloaded to your Files. If not, your device system will ask if you want to download it or not. It depends of the type of your device.

WhatsApp Image 2022-08-23 at 11.03.28 (1).jpeg

5. To access the invoice (or receipt), go to your File Manager, to the Downloads folder, and chose the last (newest) file (PDF file).

WhatsApp Image 2022-08-23 at 11.03.28.jpeg

6. It would be your desirable invoice (or receipt).

Natural Health Holistic Rehabilitation Clinic "Valeology"

Dmitry Vasilyev: Osteopathic Manual Practitioner, Massage Therapist, DOMP, RMO, RMT

The clinic has no Phone. Calls using the Clinic phone number are not available. In order to contact please use: E-mail, WhatApp, Facebook, Instagram, Text

By appointment only

How to find an invoice, and receipt after the clinic software update.

Step-by-step instructions

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